GENERAL
If you order a product electronically through this website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (RG: 27.11.2014/29188) and other laws in force regarding the sale and delivery of the product they purchase.
Since there is no product shipping cost and online delivery is made, the Buyer or Seller is not liable for cargo shipment.
Each purchased product is delivered online to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as the warranty certificate and user manual, if any.
In the event that the sale of the purchased product becomes impossible, the seller must notify the buyer of this situation in writing within 3 days of learning of this situation. The total price must be returned to the Buyer within 14 days.
IF THE PURCHASED PRODUCT PRICE IS NOT PAID
If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD
If it is determined that the credit card used by the Buyer to make the payment has been used unfairly by unauthorized persons after the product is delivered and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the Seller within 3 days, with the shipping cost belonging to the Seller.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS
If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; if the payment was made in cash, this fee will be paid to the buyer in cash within 14 days of the cancellation. If the buyer made the payment by credit card and cancels, the product price will be returned to the bank within 14 days of the cancellation, but the bank is likely to transfer the money to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT
The buyer will inspect the goods/services subject to the contract before receiving them; if they are missing, insufficient or different from what was stated, they will not receive them. The goods/services received will be deemed to be the correct and problem-free product. The buyer must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must also be returned with the product.
RIGHT OF WITHDRAWAL
The buyer; within 14 (fourteen) days from the date of delivery of the purchased product to him/her or to the person/institution at the address he/she indicated, he/she may use the right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that he/she notifies the Seller through the contact information below.
Contact Information for the Seller's Right of Withdrawal Notification: SITE: SOCIVOX.COM NAME/TITLE: SOCIVOX.COM E-MAIL: [email protected]
PERIOD OF THE RIGHT OF WITHDRAWAL
If the Buyer has purchased a service, this 14-day period begins as of the date the contract is signed. The right of withdrawal cannot be used in service contracts where the service is started with the consumer's approval before the end of the right of withdrawal period.
Expenses arising from the use of the right of withdrawal belong to the Seller.
In order to exercise the right of withdrawal, it is required that a written notification be given to the Seller by registered mail or e-mail within 14 (fourteen) days and that the product has not been used within the framework of the provisions of Products for which the Right of Withdrawal Cannot Be Used set forth in this contract.
USE OF THE RIGHT OF WITHDRAWAL
If the invoice of the product delivered to a third party or the Buyer and requested to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a return invoice is issued.
The return form must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any, of the products to be returned.
RETURN CONDITIONS
The Seller is obliged to return the total price and the documents that put the Buyer under debt to the Buyer within a period of 10 days at the latest from the receipt of the notice of withdrawal and to receive the return of the goods within a period of 20 days.
If the value of the goods decreases due to a reason caused by the Buyer's fault or if return becomes impossible, the Buyer is obliged to compensate the Seller for the damages in proportion to the fault. However, the Buyer is not responsible for changes and deteriorations that occur due to the proper use of the goods or product during the right of withdrawal period.
The right of withdrawal
