1. PARTIES
This Agreement has been signed between the following parties under the terms and conditions specified below. A. ‘BUYER’; (hereinafter referred to as “BUYER” in the agreement)
B. ‘SELLER’; (hereinafter referred to as “SELLER” in the agreement)
TITLE: SOCIVOX
By accepting this agreement, the BUYER accepts in advance that if the order subject to the agreement is approved, it will be obliged to pay the order price and additional fees specified, such as shipping fee, tax, if any, and that it has been informed in this regard.
2. DEFINITIONS
In the implementation and interpretation of this agreement, the terms written below shall refer to the written explanations opposite them. MINISTER: Minister of Customs and Trade, MINISTRY: Ministry of Customs and Trade, LAW: Law No. 6502 on the Protection of Consumers, REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188), SERVICE: Subject of any consumer transaction other than the provision of goods made or promised to be made in return for a fee or benefit, SELLER: A company that offers goods to consumers within the scope of its commercial or professional activities or acts on behalf or on behalf of the one offering goods, BUYER: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes, SITE: The website of the SELLER, ORDERING PERSON: A natural or legal person who requests a good or service through the website of the SELLER, PARTIES: SELLER and BUYER, CONTRACT: This contract concluded between the SELLER and BUYER, GOODS: The subject of the shopping refers to movable goods and software, sound, images and similar intangible goods prepared for use in electronic environment.
3. SUBJECT
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the BUYER ordered electronically through the SELLER's website.
The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.
4. SELLER INFORMATION
Title: SOCIVOX Phone: +90 850 346 94 21 Email: [email protected]
5. BUYER INFORMATION
Person to be delivered: Delivery Address: Phone: Fax: Email/username:
6. ORDERING PERSON INFORMATION
Name: Surname: Title: Address: Phone: Email/username:
7. PRODUCT/PRODUCTS INFORMATION SUBJECT TO CONTRACT
7.1. The basic features (type, quantity, brand/model, color, number) of the Goods/Products/Service are published on the SELLER's website. If a campaign is organized by the Seller, you can examine the basic features of the relevant product during the campaign period. It is valid until the campaign date. 7.2. The prices listed and announced on the site are the sales price. The announced prices and promises are valid until updated and changed. The prices announced periodically are valid until the end of the specified period. 7.3. The sales price of the goods or services subject to the contract, including all taxes, is shown below.
Product Description Quantity: Unit: Price: Subtotal (VAT included): Online Delivery Amount: 0.00 TL Total:
Payment Method and Plan Delivery Address: Person to be Delivered: Invoice Address: Order Date: Delivery Date: Delivery Method: Online Delivery
7.4. There is no product shipment. The product is delivered via Online Delivery.
8. PROFILE ANALYSIS RECORDS
If the Buyer claims that his order was completed but not completed, he must send the profile data/analysis to the SELLER.
9. GENERAL PROVISIONS
9.1. The BUYER accepts, declares and undertakes that he/she has read the basic characteristics, sales price and payment method of the product subject to the contract on the SELLER's website, has been informed and has made the necessary confirmation electronically. The BUYER accepts, declares and undertakes that he/she has correctly and completely obtained the address that should be given to the BUYER by the SELLER before the establishment of the distance sales contract, the basic characteristics of the ordered products, the price of the products including taxes, payment and delivery information by confirming the Preliminary Information electronically.
9.2. Each product subject to the contract is delivered online provided that it does not exceed the legal period of 30 days, and if this period is exceeded, the BUYER may cancel the contract.
9.3. SELLER accepts to deliver the product subject to the contract in full, in accordance with the qualifications specified in the order and with the warranty documents, user manuals, and the necessary information and documents, if any, free from any defects, to perform the work in accordance with the legal legislation requirements, in a sound manner, in accordance with the standards, within the principles of honesty and integrity, to maintain and increase the service quality, to show the necessary attention and care during the performance of the work, to act with prudence and foresight.
9.4. SELLER may supply a different product of equal quality and price by informing BUYER and obtaining his/her explicit approval before the expiration of the performance obligation arising from the contract.
9.5. SELLER accepts, declares and undertakes that if it is impossible to fulfill the product or service ordered and cannot fulfill its obligations under the contract, it will notify the consumer in writing within 3 days from the date it learns of this situation and will return the total price to BUYER within 14 days.
9.6. BUYER accepts, declares and undertakes that it will confirm this Agreement electronically for the delivery of the product subject to the contract and that if the price of the product subject to the contract is not paid for any reason and/or is canceled in the bank records, SELLER's obligation to deliver the product subject to the contract will end.
9.7. BUYER delivers the Product online, otherwise returns it if the legal obligation period is exceeded.
9.8. If the SELLER cannot deliver the contracted product within the specified time due to force majeure events that occur beyond the will of the parties, are unforeseen and prevent and/or delay the parties from fulfilling their obligations, the SELLER accepts, declares and undertakes to notify the BUYER. The BUYER also has the right to request the SELLER to cancel the order, replace the contracted product with a similar one, if any, and/or postpone the delivery period until the preventive situation is eliminated. In the event that the order is cancelled by the BUYER, the product price shall be paid to the BUYER in cash and in a single payment within 14 days. In the case of payments made by the BUYER with a credit card, the product price shall be returned to the relevant bank within 14 days after the order is cancelled by the BUYER. BUYER accepts, declares and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank may take 2 to 3 weeks, and since the reflection of this amount to the BUYER's account after it is refunded to the bank is completely related to the bank transaction process, BUYER cannot hold the SELLER responsible for possible delays.
9.9. SELLER has the right to reach BUYER for communication, marketing, notification and other purposes via letter, e-mail, SMS, phone call and other means through the address, e-mail address, fixed and mobile telephone lines and other communication information specified by BUYER in the site registration form or updated by BUYER later. BUYER accepts and declares that SELLER may engage in the above-mentioned communication activities towards BUYER.
9.11. If the BUYER and the credit card holder used during the order are not the same person or if a security breach is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER may request the BUYER to provide the identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order or a letter from the card holder's bank stating that the credit card belongs to him/her. The order will be frozen until the BUYER provides the requested information/documents, and if the aforementioned requests are not met within 24 hours, the SELLER has the right to cancel the order.
9.12. The BUYER declares and undertakes that the personal and other information provided while placing an order on the SELLER's website is true and that the SELLER will compensate all damages that the SELLER may suffer due to the untruthfulness of this information immediately, in cash and in one go upon the first notification of the SELLER.
9.13. The BUYER accepts and undertakes to comply with the provisions of the legal legislation and not to violate them while using the SELLER's website. Otherwise, all legal and criminal liabilities that may arise will be completely and exclusively binding on the BUYER.
9.14. The BUYER may not use the SELLER's website in any way that disrupts public order, is against general morality, disturbs and harasses others, for an illegal purpose, or in a way that violates the material and moral rights of others. In addition, the member may not engage in activities that prevent or make it difficult for others to use the services (spam, virus, trojan horse, etc.).
9.15. Links may be provided to other websites and/or other content that are not under the control of the SELLER and/or are owned and/or operated by other third parties through the SELLER's website. These links are placed for the purpose of facilitating navigation for the BUYER and do not support any website or the person operating that website and do not constitute any guarantee regarding the information contained in the linked website.
9.16. The member who violates one or more of the articles listed in this contract is personally responsible for this violation in penal and legal terms and holds the SELLER responsible for the legal and penal consequences of these violations.
Shall keep it free. In addition; if the incident is brought to the legal field due to this violation, the SELLER reserves the right to claim compensation against the member due to non-compliance with the membership agreement.
10. RIGHT OF WITHDRAWAL
10.1. BUYER; In case the distance contract is related to the sale of goods, he/she may use the right to withdraw from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to him/her or to the person/institution at the address he/she indicated, without assuming any legal or criminal liability and without giving any reason, provided that he/she notifies the SELLER. In distance contracts related to the provision of services, this period starts from the date the contract is signed. The right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer before the end of the right of withdrawal period. The expenses arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he/she has been informed about the right of withdrawal.
10.2. In order to exercise the right of withdrawal, it is required that a written notification is given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and that the product has not been used within the framework of the provisions of “Products for which the Right of Withdrawal Cannot Be Used” set forth in this contract. In case of exercise of this right, a) The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.) b) Return form, c) The products to be returned must be delivered complete and undamaged together with their box, packaging and standard accessories, if any. d) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the notice of withdrawal and to take back the goods within 20 days. e) If the value of the goods decreases due to a reason caused by the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to his/her fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the proper use of the goods or product within the period of the right of withdrawal. f) If the campaign limit amount set by the SELLER is dropped due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.
11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
All products sold on the BUYER's website are online service products and cannot be returned.
12. DEFAULT AND LEGAL CONSEQUENCES
The BUYER accepts, declares and undertakes that if he/she makes the payment transactions by credit card and falls into default, he/she will pay interest within the framework of the credit card agreement with the cardholder bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney fees from the BUYER and in any case, in case the BUYER defaults due to its debt, the BUYER accepts, declares and undertakes to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt
13. AUTHORIZED COURT
Complaints and objections in disputes arising from this contract shall be made to the consumer problems arbitration committee or consumer court in the place where the consumer is located or where the consumer transaction is made, within the monetary limits specified in the law below. Information regarding the monetary limit is as follows: As of 28/05/2014: a) In accordance with Article 68 of the Law No. 6502 on the Protection of Consumers, applications are made to district consumer arbitration committees for disputes with a value below 2,000.00 (two thousand) TL, b) In cases with a value below 3,000.00 (three thousand) TL, applications are made to provincial consumer arbitration committees, c) In provinces with metropolitan status, applications are made to provincial consumer arbitration committees for disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL. This Agreement is made for commercial purposes.
14. ENFORCEMENT
BUYER is deemed to have accepted all the terms of this Agreement when he/she makes the payment for the order he/she placed on the Site. SELLER is obliged to make the necessary software arrangements to receive confirmation that this contract has been read and accepted by the BUYER on the site before the order is placed. SELLER: BUYER: DATE:
